Goods delivery and payment
Once your order is placed, you will be contacted by a Gaismas Market customer service manager to confirm specifications details, delivery time and payment terms.
We deliver goods to Latvia, Estonia, Lithuania, and Finland free of charge. When placing an order, you can choose free or paid shipping options available for your country.
Shipping Cost in Latvia
- Receiving goods at the company's warehouse in Riga (48 Ventspils street).
- Receiving goods at the Gaismas Market lighting salon in Riga (99 Brīvības street).
- Free delivery to the OMNIVA parcel machines in Riga.
- Free delivery to the OMNIVA parcel machines in Latvia.
- Free delivery by OMNIVA, ITELLA couriers to any place in Latvia.
Shipping Cost in Estonia and Lithuania
- Free delivery to the OMNIVA parcel machines for all orders.
- Free delivery by OMNIVA, ITELLA couriers to any place in Estonia or Lithuania.
Shipping Cost in Finland
- Free delivery to the POSTI parcel machines for all orders.
- Free delivery by ITELLA couriers to any place in Finland.
Shipping Cost in Europe
Zone А: Poland (PL), Germany (DE), Czech Republic (CZ), Belgium (BE), Denmark (DK), France (FR) - from 20 euros.
Zone B: United Kingdom (UK), Netherlands (NL), Croatia (HR), Hungary (HU), Austria (AT), Slovakia (SK), Luxembourg (LU), Italy (IT) - from 25 euros.
Zone C: Greece (GR), Slovenia (SI), Romania (RO), Spain (ES), Bulgaria (BG), Sweden (SE) - from 30 euros.
Zone D: Switzerland (CH), Portugal (PT), Ireland (IE) - from 35 euros.
Shipping Cost in Russia
Zone А: cities of SDEK on the western side of the Ural Mountains (including the Ural) + Moscow region - from 30 euros.
Zone B: cities of SDEK on the eastern side of the Ural Mountains - from 35 euros.
Zone С: Hard-to-reach areas – from 50 euros.
* Shipping Cost is calculated based on the weight and volume of the order.
* Customs Duty is included in the shipping cost.
* For orders over 200 euros, additional customs duties will apply.
* Customs duties are paid by the customer according to the current rates in the Russian Federation.
You can pay for your order at any lighting salon in Riga.
See the addresses of the salons.
Payment by card
When placing an order, you can choose a secure payment by credit card through your bank’s system using the following payment cards: VISA, MASTER CARD.
Payment by bank transfer
When placing an order, you can choose to pay by bank transfer.
You can make a payment by bank transfer through any bank.
Natural persons must indicate the Order Number.
The customer service manager will contact legal entities to issue the invoice.
The item is considered paid upon receipt of funds to the bank account of the online store.
The item is reserved in the warehouse until receipt of funds to the bank account of the online store.
Payment is made upon receipt of goods in the store. Payment is made when an online order is made by using the following cards: (coming soon) If payment for the goods has been accomplished, but the purchase did not take place due to the absence of goods or other reason stipulated by the contract, the money is transferred to the buyer's account within 14 calendar days from the date of application receipt.
Rīga, Ventspils iela 48, LV-1002
Delivery terms and conditions:
|1.||Items, weighing more than 20 kg, are delivered to the door of the house. In such cases, the customer must take care of bringing the items into the house (apartment).|
|2.||Before accepting the goods and sign the invoice, evaluate the external packaging!|
|3.||On the day of delivery, the courier calls the client to confirm the exact time of delivery.|
|4.||In case of delivery by courier or by means of a parcel machine, the client must independently check delivery status, quantity and condition of the goods.|
|5.||Upon receipt of the goods, one must submit buyer’s identification document and the unique order number specified in the invoice.|
|6.||In case of receiving the goods via the parcel machine, a parcel code is required.|
|7.||The client independently ensures the confidentiality of data associated with his/her account and order.|
|8.||We make sure that the selected product is delivered in the shortest possible time, wherever and whenever convenient.|
|9.||The goods available in stock are delivered the next day within Riga, during the working day from 09:00 to 18:00 (if the order was placed no later than 16:00).|
|10.||Delivery across Latvia is carried out within 1 to 3 working days.|
|11.||Delivery across Estonia and Lithuania is carried out within 1 to 5 working days.|
|12.||Delivery across Russia is carried out from 1 to 10 working days.|
|13.||A reminder about the goods being on the way is always sent in advance to inform the client.|
|14.||No later than 30 minutes before the scheduled delivery time, our courier contacts the client.|
|15.||If the product is available in one of our salons, one can get it immediately.|
|16.||If the order is placed on weekends or holidays, it will be processed on the next business day.|