Goods delivery and payment
Once your order is placed, you will be contacted by a Gaismas Market customer service manager to confirm specifications details, delivery time and payment terms.
We provide free shipping in Latvia, Estonia, Lithuania and Finland. When you place an order, the system will offer you the available delivery methods in your country.
Delivery is also available throughout Europe. When placing an order, select the option “Delivery Europe”, the customer service manager will contact you to specify the tariff, or send us your request to the e-mail address email@example.com.
- pick up the item at the company's warehouse in Riga (Ventspils iela 48);
- pick up the item at the Gaismas Market lighting salon in Riga (Brīvības iela 99);
- delivery by OMNIVA courier (Latvia, Lithuania, Estonia);
- delivery to OMNIVA parcel machines (Latvia, Lithuania, Estonia);
- delivery to POSTI parcel machines (Finland);
- pick up the item at the lighting salons Magia Luce in Moscow (Russia).
Free delivery in Riga for online store orders over 50 euros.
Free delivery to other regions of Latvia for online store orders over 100 euros.
Free delivery to Estonia, Lithuania, and Finland for all online store orders.
Delivery terms and conditions:
|1.||Items, weighing more than 20 kg, are delivered to the door of the house. In such cases, the customer must take care of bringing the items into the house (apartment).|
|2.||Before accepting the goods and sign the invoice, evaluate the external packaging!|
|3.||On the day of delivery, the courier calls the client to confirm the exact time of delivery.|
|4.||In case of delivery by courier or by means of a parcel machine, the client must independently check delivery status, quantity and condition of the goods.|
|5.||Upon receipt of the goods, one must submit buyer’s identification document and the unique order number specified in the invoice.|
|6.||In case of receiving the goods via the parcel machine, a parcel code is required.|
|7.||The client independently ensures the confidentiality of data associated with his/her account and order.|
|8.||We make sure that the selected product is delivered in the shortest possible time, wherever and whenever convenient.|
|9.||The goods available in stock are delivered the next day within Riga, during the working day from 09:00 to 18:00 (if the order was placed no later than 16:00).|
|10.||Delivery across Latvia is carried out within 1 to 3 working days.|
|11.||Delivery across Estonia and Lithuania is carried out within 1 to 5 working days.|
|12.||Delivery across Russia is carried out from 1 to 10 working days.|
|13.||A reminder about the goods being on the way is always sent in advance to inform the client.|
|14.||No later than 30 minutes before the scheduled delivery time, our courier contacts the client.|
|15.||If the product is available in one of our salons, one can get it immediately.|
|16.||If the order is placed on weekends or holidays, it will be processed on the next business day.|
You can pay for your order at any lighting salon in Riga.
See the addresses of the salons.
Payment by bank transfer
When placing an order, you can choose to pay by bank transfer.
You can make a payment by bank transfer through any bank.
Natural persons must indicate the Order Number.
The customer service manager will contact legal entities to issue the invoice.
The item is considered paid upon receipt of funds to the bank account of the online store.
The item is reserved in the warehouse until receipt of funds to the bank account of the online store.
Payment by card
When placing an order, you can choose to pay by bank card using the following types of cards: (VISA, MASTER CARD).
Payment is made upon receipt of goods in the store. Payment is made when an online order is made by using the following cards: (coming soon) If payment for the goods has been accomplished, but the purchase did not take place due to the absence of goods or other reason stipulated by the contract, the money is transferred to the buyer's account within 14 calendar days from the date of application receipt.
PVN reģ.Nr.: LV40103191460
Rīga, Ventspils iela 48, LV-1002
AS Luminor Bank